This is a pick up sale. Collection is the responsibility of the purchaser.
Pick up is available by advance booking only once cleared funds are received. Booking can be made Monday to Friday between 8.30am & 3.30pm (excluding public holidays). Bookings must be made 24 hours prior to pick up date and time. To book a pick up time, please contact GraysOnline Customer Service on 1300 36 25 36, or email firstname.lastname@example.org.
Items must be picked up within 5 working days from sale close date.
Pick up location: 29-33 Carter St, Lidcombe, NSW, 2141. Click here for location parking details.
To collect your purchases please bring a copy of your winner’s e-mail and photo ID. If you intend to send a third party to collect your goods on your behalf, you need to send them with a copy of your winner’s e-mail along with a photocopy of your photo ID and signed note of authority permitting Grays staff to release your purchases to the third party.
GraysOnline User Agreement
- GraysOnline accepts no responsibility for transit damage to these items once they have been picked up from the warehouse.
- Items must be inspected before removal from GraysOnline as refunds or exchange are not given under any circumstances.
- Any items not collected after the last pick up date may be deemed abandoned and resold or otherwise disposed of, please see our
for more information.