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Performance Planning & Review: Making Employee Appraisals Work
Publisher: Allen & Unwin Australia
Managing employees' performance is central to the role of every manager. Yet few organizations or managers are satisfied with their performance management systems - and few employees look forward to their performance reviews. This discontent has two main causes: first, employees' performance is often managed in isolation from the plans and targets of the work group or business unit; and, second, the organization is using inappropriate systems and methods of performance management. “Performance Planning and Review” describes how systematic performance management - planning, monitoring, reviewing, rewarding and developing what individual employees and work teams do - is a key to organizational success in today's complex and competitive world. Using practical examples, it outlines the options available to organizations and managers, and discusses how to work out what is best for your organization. This new edition has been substantially revised to capture the latest research and good practice, to include extensive coverage of new techniques like 360-degree feedback, and to open up new areas such as performance planning and review for teams.
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