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Managing to Survive
Publisher: Allen & Unwin
Many small human service organizations are under-resourced and under-skilled. Many are barely keeping their heads above water now the emphasis is on contracting out work in both the public and private sectors. Most are looking for help to cope with new demands for accountability and performance assessment. This text outlines key strategies managers can take to not only survive but improve the service their organization provides. The book offers a broad introduction to management issues faced in small human service organizations. It covers the basics of managing different roles and skills, staff and volunteer recruitment, training, maximizing people's contribution, managing financial and physical resources and managing change. The approach is practical and the text is illustrated with real examples.
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