Condition & Warranty
Panasonic - Factory Refurbished Products
This product has been refurbished and functions to Panasonic’s exacting standards. Some individual items may show signs of wear, such as scratches and marks common with used items. In some instances accessories may vary from the standard (for example, software or manuals may be missing or different, no original packaging). The items are inspected and tested by specialists in Pansonic products, who receive regular training in new model releases.
Most items will include a standard set of accessories, in rare instances accessories may vary from standard in these instances the product description will reflect the change.
Item may show minor marks/scratches/dents or imperfections. Returns/refunds based on marks/scratches/dents or imperfections will not be accepted.
Panasonic Factory Refurbished products carry a 3 month warranty managed by GraysOnline, where repair is required under warranty, it will be carried out by a Panasonic Authorised repairer.
You will be required to contact Grays Customer Support Team quoting your Invoice Number, Buyer Details, Serial Number and product issue. You will be required to return the product to a Grays authorised repairer (as advised by the Grays Customer Support Team) at your expense. The warranty does not cover misuse of product or software issues of any kind. All warranty claims are managed exclusively by Grays.
Grays Customer Support Team
Address: Homebush Corporate Park, 29-33 Carter Street, Lidcombe, NSW, 2141