This is a pick up sale. Collection is the responsibility of the purchaser.
Pick up is available by advance booking only once cleared funds are received. Booking can be made Monday to Friday between 8.30am & 3.00pm (excluding public holidays). Bookings must be made 48 hours prior to pick up date and time. To avoid wait times and to book a pick up time,
Items must be picked up within 10 working days from receipt of payment, or else they may be deemed abandoned.
To collect your purchases please bring a copy of your winner’s e-mail and photo ID. If you intend to send a third party to collect your goods on your behalf, you need to send them with a copy of your winner’s e-mail along with a photocopy of your photo ID and signed note of authority permitting Grays staff to release your purchases to the third party.
GraysOnline User Agreement
- GraysOnline accepts no responsibility for transit damage to these items once they have been picked up from the warehouse.
- Items must be inspected before removal from GraysOnline as refunds or exchange are not given under any circumstances.
- Any items not collected after the last pick up date may be deemed abandoned and resold or otherwise disposed of, please see our
for more information.
- GraysOnline team members are unable to support you with the loading of your vehicle. You must ensure you arrive with appropriate support to help you load your vehicle and your vehicle is suitable to transport your purchase
- Packaging and collection of assets is the responsibility of the purchaser.
- Delivery is not available for this auction.
- Children under the age of 15 will not be permitted on GraysOnline sites.
- All persons visiting these sites must be wearing fully enclosed shoes, preferably safety boots where possible.