Live Auctions Frequently Asked Questions

GraysLive Account Registration

How do I create a GraysLive account?+


How do I register on GraysLive to bid in a particular auction?+


How do I update my details for my GraysLive account?+


How do I reset my password for my GraysLive account?+


What are Simulcast (Live) Auctions?+


Bidding

How to bid online in a Live Auction?+


What is an absentee bid? +


How to leave absentee bids online?+


Placing multiple absentee bids online?+


Keeping track of absentee bids online?+


I placed an absentee bid online and received an outbid notification?+


How can I see the items that I am bidding on online?+


Bidding live online?+


What is floor priority?+


Can I bid online in a live auction using my mobile device?+


What happens when I win a lot in a live online auction?+


More information?+


Audio Visual

Why can't I hear the online live auction?+


Why can't I see the online live auction?+


Customer Support

Resolving audio & video problems - Flash+


System recommendations+

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